Expert Strategies for Fixing QuickBooks Payroll Error 12031

QuickBooks Data Migration
3 min readApr 9, 2024
QuickBooks Payroll Error 12031

Are you looking for an instant and foolproof resolution for QuickBooks Payroll Error 12031? If yes, your search ends here since this blog will convert all the must-have information related to the topic, including the reasons for the error and troubleshooting. Encountering this error usually arises when downloading payroll or QuickBooks Desktop updates. Several solutions are available, such as reinstalling QuickBooks in Selective Startup, adjusting Internet security settings, and reviewing Internet Explorer configurations. This guide is aimed at overcoming the obstacle preventing QuickBooks and payroll updates.

Moreover, we delve into the causes of QB Payroll Update Error 12031 during the download process. Common culprits include poor internet connectivity or antivirus software impeding updates.

How to Resolve QuickBooks Payroll Error 12031: Know How

If the provided information doesn’t suffice, please contact the QuickBooks Desktop Service Support team at +1.833.802.0002 for further assistance regarding payroll update error 12031.

Identifying the Root Causes of QuickBooks Error 12031

We’ve compiled a list of all the possible causes for payroll update error 12031 to streamline your troubleshooting process. Understanding these factors is essential before attempting any remedies. Here are the reasons:

  1. An inconsistent internet connection may disrupt the update process.
  2. Incorrect security or browser settings can lead to errors.
  3. Antivirus or firewall programs might block updates, triggering this error.

With these factors in mind, you’re ready to commence troubleshooting.

Also Read: How do I fix QuickBooks payroll update error ps077?

Practical Solution to Resolve QuickBooks Payroll Update Error 12031

Due to the various potential causes of the error, multiple solutions exist. Here, we present the most efficient resolution to eliminate the error swiftly.

Solution: Validate Internet Explorer Settings

Issues with downloading updates may arise from adjustments to Internet Explorer settings. To review these settings:

  1. Close QuickBooks Desktop and open Internet Explorer.
  2. Navigate to the Tools menu and then select Internet Options. (Note: Press Alt on your keyboard if you can’t find the Tools menu.)
  3. On the Security tab, ensure the security level is set no higher than medium-high, as indicated by the Globe icon.
  4. If you don’t use the system’s dial-up node DUN, choose “Never Dial a Connection” on the Connections tab. If you do use it, select the appropriate ISP.
  5. Click OK to confirm the changes.
  6. Continue the process by clicking on LAN settings and making sure that “Automatically detect settings” is enabled. Also, verify that the “Use a Proxy Server” checkbox is unchecked. If the “Use a Proxy Server” checkbox is selected, note the address and port. Avoid unchecking this option if the port is not 80; however, if the port is 80, you can temporarily uncheck the checkbox for testing purposes. Click OK.
  7. Navigate to the Advanced tab and select “Restore Advanced Settings.” Then, check the “Use TLS 1.2” option under Settings. Then, Click OK.
  8. After closing Internet Explorer, restart your computer.
  9. Now, open QuickBooks Desktop and attempt to download the update again.

This guide provides insight into QuickBooks Payroll Error 12031, its causes, and how to resolve it. By adhering to the following steps, you should be able to download QuickBooks and payroll updates without any interruptions. If the issue persists, contact the QuickBooks Support Team by calling +1.833.802.0002 for further assistance and personalized solutions.

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