How To Fix QuickBooks Outlook Crashing When Sending Invoices?

QuickBooks Outlook Crashing When Sending Invoices

For many businesses, it can be a significant concern when they can’t send their invoices and experience software crashes. QuickBooks may freeze, Outlook may crash, or your device may not respond when this issue occurs.

This issue may appear because of working with outdated QuickBooks, misconfigured WebMail settings, or compatibility issues between QuickBooks and Outlook. Not being able to send invoices on time not only delays the process but also affects other related accounting tasks. Do not worry. We will assist you in getting out of this situation. In this guide, we will discuss effective methods to fix QuickBooks Outlook crashing when sending Invoices.

Reasons Why QB Outlook Crashes When Sending Invoices

If your QuickBooks desktop Outlook is not responding or facing issues when sending invoices, it can happen for the following reasons.

1. If your QuickBooks is not up-to-date, this issue may get triggered.
2. Wrong or incorrectly set up WebMail settings can sometimes stop you from sending invoices.
3. Compatibility issues between QuickBooks and Outlook can trigger this error and may prevent you from sending invoices.

Methods to Resolve the Outlook crashing Issue When Sending Invoice

In order to resolve the issue of QB Outlook crashing when sending invoices, you can update QuickBooks, configure WebMail settings, and run QB and Outlook as an admin.

Recommended to read: How to fix QuickBooks desktop company file won’t open issue

Solution 1: Update QuickBooks

To update QuickBooks Desktop, do the following:

To update QuickBooks Desktop, do the following:

1. Open the Help menu at the top right and choose Update QuickBooks Desktop from the dropdown.
2. Access the Options tab.
3. Click Mark All.
4. Then click Save.
5. Switch to the Update Now tab.
6. Check the Reset Update box.
7. Click Get Updates.
8. After updating, follow the below solution.

Solution 2: Checking WebMail Settings in Preferences

1. Open the Edit menu and select Preferences.
2. Click on Send Forms and choose Outlook under the My Preferences tab.
3. Click Edit.
4. Check the SSL box or set it to Default.
5. Access the Server Name field.
6. Ensure the name matches with your email provider’s settings.

Note: Make sure you have updated Windows, outlook and other required component so that they don’t cause any conflict while sending the invoices.

Solution 3: Running QuickBooks and Outlook as Admin

Try running QB and MS Outlook as an admin to fix the issue. Here’s how:

1. Close QuickBooks Desktop.
2. Open the Windows Start menu.
3. Type “QuickBooks” in the search box.
4. Right-click the QuickBooks icon.
5. Choose Open file location.
6. In the folder, right-click the QuickBooks.exe file.
7. After that, select Properties.
8. Go to the Compatibility tab.
9. Tick the box corresponding to Launch this application in Administrator mode.
10. Click Apply.
11. Lastly, hit OK.

Conclusion

This guide has proven solutions to resolve the QuickBooks Outlook Crashing when sending Invoice issues. Make sure you follow the steps cautiously to effectively resolve the issue. After that, you will be able to mail invoices without getting any error.

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